Accessing the resource bundle.
Answered
I tried accessing ftp://ftp.broadinstitute.org/bundle to access the hg19 subfolder under the resource bundle. But I am unable to connect to the server. Can anybody help me with this please?
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Thank you for your post, nagam surya ! I want to let you know we have received your question. We'll get back to you if we have any updates or follow up questions.
Please see our Support Policy for more details about how we prioritize responding to questions.
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Hi nagam surya,
Thank you for writing to the GATK forum! We greatly appreciate your patience.
Please let me know if you still have a problem connecting to the resource bundle server hg19 subfolder. If so, I will forward this issue to our developers.
I hope to hear back from you soon!
Best,
Anthony -
I am still facing the same issue.
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I am actually trying to connect as a guest.
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Hi nagam surya,
Upon further inspection, the ftp site you are trying to access does not exist anymore.
We now house our Resource Bundle on a Google Cloud bucket. Please find detailed instructions on how to access the bundle here.
Thank you again for writing to the GATK forum. I hope this helps! Please let me know if you have any trouble accessing the new bundle.
Best,
Anthony -
Hi nagam surya,
We haven't heard from you in a while so we're going to close out this ticket. If you still require assistance, simply respond to this email and we'll be happy to pick up where we left off!
Kind regards,
Anthony
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